Category: Projects
-
How To: Quality©️ – 2023 Wrap up
Here is a wrap up of all the How To: Quality blogs that were posted. Happy Reading and See you in 2024
-
How to: Make Your Quality Strategy Stick
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment I share how to make your Quality Strategy stick
-
The CX Leader of the 21st Century
The Customer Experience Leader is a professional who posses a plethora of skillset. They tap in those skills depending on the situation they are in. In this post, I explore three skills and behaviours as explained by Jeff Sheehan in his book: Customer Experience Management Field Manual.
-
How to: Set Your Quality Strategy in a New Project
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment I share how to set your Quality strategy in a new project
-
Quality 4.0 & Customer Experience
The Chartered Quality Institute (CQI) and Gartner’s research highlights the benefits of using Quality 4.0 to enhance customer experience. Quality 4.0 provides a modern framework to apply the core principles of quality into today’s businesses. It doesn’t seek to replace the 7 quality principles but augments them fittingly in current contexts, with case studies in…
-
Resilience Through Risk Management
Building resilience through strategic management is a new report published by Project Management Institute highlighting the trends leaders must be aware of, and how businesses are looking to invest in AI to help analyse data. In this post, I share my review of the report and the key responsibility professionals have.
-
How to: Realise your Competitive Potential
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment is the exclusive feature which the CQI published celebrating World Quality Week 2023
-
How to: Compliance
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment is: How to: Compliance
-
How to: Implement ISO9001 certification
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment welcomes a guest author who shares How to: Implement ISO9001 Certification
-
How to: Prepare for an Audit
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment is: How to: Prepare for an Audit
the Quality strategy 