Category: Quality
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Why Developing Auditors Matters More Under ISO 9001:2026
Collaborations have to be strategic and meaningful. Why I am collaborating with Abbassi Ltd to deliver the CQI and IRCA Certified ISO 9001:2026 Lead Auditor course.
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Right Message, Wrong Reaction: Why One Strategy Needs Four Conversations
Have you ever said the right thing and still got the wrong reaction? One Quality leader, one strategy and four stakeholders show why the same idea needs four different messages, plus one practical shift for your next important conversation.
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What the CQI is Getting Right: Governance, Leadership and a Good Year for Quality
The CQI has been shortlisted for [AWARD NAME] and its CEO has been named CEO of the Year. Here’s why I think the recognition is about more than trophies, and what Quality Leaders can take from it.
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Your Emergency Is Not My Priority: How Quality Business Partners Turn Friction Into Strategy
Project and product managers live in a push-pull relationship, and so do quality teams. Drawing on PMI’s Dual Engines of Success and the CQI’s Business Partner research, here’s how risk-based thinking and an understanding of DiSC styles turn friction into strategy.
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Quality Culture & How to become a Business Partner
The CQI’s research on Quality Business Partners shows the gap isn’t technical. It’s behavioural. Here’s how the Everything DiSC leadership priorities help Quality Leaders flex across every style, and why culture is the real test.
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Blockchain for Quality4.0
In this article, I reflect on the relevance of blockchain in the services sector after completing the CQI Blockchain and Quality 4.0 course. I highlight blockchain’s benefits, such as immutability and transparency, as vital for enhancing Quality Management Systems. The course offers practical insights and a clear implementation plan for adopting blockchain principles.
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Thriving with M.O.R.E. – from Noise to Clarity
The Project Management Institute Lebanon Chapter conducts monthly talks focusing on project management’s evolving landscape. In January, I hosted their first 2026 seminar for their growing membership. I talked about the crucial need to conduct effective communication with stakeholders, and how understanding personal leadership styles enhances project outcomes. There are two action items you can…
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Two Things You Should Know to Support Your 2026 Quality Path
In 2026, learning continues to be a focus, particularly through a course on Quality 4.0 & Digital Transformation. The course effectively connects theory with practical insights and case studies while aligning with ISO9001 principles. Ultimately, this article encourages practitioners to assess their quality strategies through targeted self-assessment questions.
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Wrapping Up 2025; Looking Ahead to 2026
In 2025, I experienced a dynamic year filled with personal and professional growth, highlighted by relaunching my blog and founding the Quality Fellowship Network. I engaged with quality professionals globally, launched a YouTube channel, and emphasized habit changes. Looking ahead to 2026, I plan to deepen my research in quality management.
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