Podcasts

Graham Briggs is a management leader with more than 27 years of experience helping organisations deliver complex infrastructure and capital programs with clarity, structure, and measurable results. A licensed Professional Engineer and certified Project Management Professional (PMP), he specialises in quality management systems, lifecycle management and data-driven decision making that align business goals with effective project execution.As a Director at PMA Consultants, Graham works alongside agencies and business leaders to implement practical frameworks, standards, and tools that strengthen governance, improve predictability, and elevate team performance. He is known for translating technical complexity into simple, actionable processes that empower both seasoned professionals and those early in their careers.Passionate about mentorship and continuous improvement, Graham regularly teaches, speaks, and coaches teams on how quality practices create better outcomes. Outside of work, he is an avid marathoner and community volunteer, bringing the same discipline and teamwork to service and fundraising efforts.

Mike Fedorov, Chief Operating Officer and Co-CEO of Applied AI Labs, explores the hidden coordination burden behind quality variability. He shares how organisations can identify the work that creates unnecessary delays, rework and friction, and how AI can help remove it. From choosing the right problems to governing AI effectively, Mike examines why technology should support better judgement, not replace it.