Category: Quality
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Quality, a Culture not a Slogan
What does it take for companies to have a quality culture? It is not a slogan, it is an actual set of policies and procedures that require continuous attention to ensure customers are confident in using the service. This article provides an insight on how Quality Management is set up at Workplace Options.
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Influence or Authority?
When it comes to getting your teams to deliver in a certain way, do you use your authority or do you use influential techniques? Think carefully before you answer this question. This is not a game on words, this could potentially be a dilemma for managers who are very keen on achieving a result promptly.
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Britain, Four Brexit Scenarios
Risk Management applied for Brexit in a framework presented by Jonathan Blanchard Smith from SAMI Consulting
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My New Year’s Professional Resolutions
Have you taken time off to reflect and plan? Here are my 2019 professional resolutions..
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Round up of 2018 Quality Events
A round of all the events that were planned by the CQI London branch volunteers…
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Series 3: Team Culture and Communication
Understanding the different team structures is important to have a strategy to motivate your team. But motivation cannot be successful if you do not explore and enhance the team’s culture…
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International Quality Awards 2018
The second international Quality Awards hosted by the CQI took place on Nov 21st, 2018…
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CQI London’s workshop for World Quality Day
Did you know that world celebrates Quality every year? Are you a Quality Professional seeking to raise the awareness for the Quality Profession? Do you have a team of Quality professionals who would welcome the attention for just one day? Then this is your chance! If you have not heard already, but the world celebrates…
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5 Min With Rashad Issa… Quality World Magazine, September Issue
5 min with… An article about my views on the ISO45001 the new health and safety standard in regards to employee wellbeing.
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Solving X – Simplifying Problems
I was honoured to join the Chartered Quality Institute employees over a Lunch and Learn session in August. I shared with them the power of simplifying problems while shedding the light on how I benefit from all their work as a CQP.
the Quality strategy 