Tag: AI
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The AI Frontier – The CX Academy Symposium
Happy 2025! This post introduces valuable insights from roundtable discussions on Customer and Employee Experience amid AI advancements. It highlights a newly published e-book by the CX Academy, offering actionable tips for professionals. A free workbook accompanies the book to enhance learning. Get in touch if you have success stories!
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Collaboration is Multidimensional
On November 12, 2024, Asana hosted its World of Innovation summit in London, focusing on productivity and collaboration. The event featured user and executive tracks, panels on organizational behavior, and the introduction of Asana AI. Here are my takeaways.
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Exploring AI Assurance: Key Insights from the CQI Course
‘Quality Professionals who recognise that explainability in AI is not just about technical details but involves making AI decisions clear to non-technical stakeholders are uniquely positioned to advocate for the development of explainable AI models.’ In this post, I reflect on my learnings from the CQI’s latest course: The Future of Assurance and Potential of…
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How to win in the AI world
PMI UK hosted an event on the benefit of Artificial Intelligence and how Project Managers can benefit from this revolution. This does come with areas of concern that each PM should be aware of to ensure success
the Quality strategy 