Tag: Quality 4.0
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Embracing Change in Quality: Takeaways from Quality Live 2025
On June 19, 2025, the Quality Live conference celebrated its third iteration and the 8th anniversary of the Quality Awards. The event focused on strategic shifts in Quality Management, emphasising the importance of immediate actions for future progress. Keynote speeches addressed the intersection of data, people, and process in enhancing quality, alongside discussions on navigating…
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Quality 4.0 & Customer Experience
The Chartered Quality Institute (CQI) and Gartner’s research highlights the benefits of using Quality 4.0 to enhance customer experience. Quality 4.0 provides a modern framework to apply the core principles of quality into today’s businesses. It doesn’t seek to replace the 7 quality principles but augments them fittingly in current contexts, with case studies in…
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Baltic Exchange: A Move to Quality4.0 Case Study
Last year the Chartered Quality Institute embarked on detailed research on Quality 4.0 of which I was a part. The research was conducted by Oakland Group. The principles are defined and the foundation for propelling the profession into the future is laid out. Read how the Baltic Exchange moved to Quality 4.0View post to subscribe to site…
the Quality strategy 