Tag: Quality Management
-

How to: Pitch Your Work – Audit or Assurance
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment is: How to: Pitch Your Work – Audit or Assurance
-

How to: Quality
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement, Assurance, and Governance.
-

A Move to Quality 4.0
Few months back the Chartered Quality Institute published a case study titled: Baltic Exchange: A Move to Quality 4.0. I was a co-author of the case study because it reflected the work that I personally lead at the Baltic Exchange to ensure our Quality Framework maximises on the digital tools we have. Since then, the…
-
How to Improve a Business Process
Let’s answer your most asked questions on process improvement: What is it? Why is it important? How can I start it?View post to subscribe to site newsletter.
-

Baltic Exchange: A Move to Quality4.0 Case Study
Last year the Chartered Quality Institute embarked on detailed research on Quality 4.0 of which I was a part. The research was conducted by Oakland Group. The principles are defined and the foundation for propelling the profession into the future is laid out. Read how the Baltic Exchange moved to Quality 4.0View post to subscribe to site…
-

Quality Profession Benchmark 2022
Whether you participated in the research or not, this workforce insights report should be on your radar if you want to keep your professional development in focus. I share my 3 take aways from it.
-

Levelling up Your Supply Chain
Ever been in a situation where you are faced by an issue or an obstacle at work and realise that you have one hand tied because the solution lies with one supplier? This is one scenario where you are faced with an issue. What about other scenarios where you are just working on a project…
-

The Wicked Problems
Project Management Institute launched a training course: Wicked Problem Solving. Play Cards, Tools, Techniques, Brainstorming Outcomes and potential taming of a wicked problem. Are you in?
-

I’m Sorry We Can’t Serve You. It’s Covid!
Almost a year after the pandemic changed everything we consider ‘normal’, it is time for the Quality Professionals to dive deep into business models, helping organisations and Boards navigate through change and crisis, and overcome the ‘due to covid’ syndrome.
-

Quality Professionals During Covid-19
During such times and the change covid-19 has imposed on all businesses, I believe that Assurance and Governance are the top priorities Quality Professionals must focus on. In this article, I will explain how the CQI competency framework is key to deploy operational success.
