Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance.
Quality Professionals, regardless of the sector they work in, strive to help businesses achieve their strategic objectives. They do this in various ways: be it deploying governance frameworks, implementing improvement strategies, or delivering assurance programmes.
This month, I bring you an exclusive feature which The Chartered Quality Insitute (CQI) has published for World Quality Week. In the article, I talk about how quality professionals could realise their own competitive potential through self-awareness activities that will enhance their collaboration techniques with their stakeholders.
How to: Quality
As quality professionals, our career is dedicated to helping businesses, charities, and society do the right thing. The nature of what we do involves people from different walks of life, different experiences, different cultures, and different working habits and styles. This brings with it delights and challenges. We often are the drivers of a change programme that aims to implement improvement and assurance strategies. And we all know how people tend to respond to change.
Check out the exclusive article and the three steps of realising your competitive potential
- Self Assess
- Understand Others
- Build Bridges
In the article, I explore each of the above three steps and I share some tools that you will hopefully find useful. You can read the full article directly on the Chartered Quality Institute’s website here: https://www.quality.org/blog/how-realise-your-competitive-potential-three-minute-guide

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