Tag: Quality Management
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Why Developing Auditors Matters More Under ISO 9001:2026
Collaborations have to be strategic and meaningful. Why I am collaborating with Abbassi Ltd to deliver the CQI and IRCA Certified ISO 9001:2026 Lead Auditor course.
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Right Message, Wrong Reaction: Why One Strategy Needs Four Conversations
Have you ever said the right thing and still got the wrong reaction? One Quality leader, one strategy and four stakeholders show why the same idea needs four different messages, plus one practical shift for your next important conversation.
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What the CQI is Getting Right: Governance, Leadership and a Good Year for Quality
The CQI has been shortlisted for [AWARD NAME] and its CEO has been named CEO of the Year. Here’s why I think the recognition is about more than trophies, and what Quality Leaders can take from it.
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Quality Culture & How to become a Business Partner
The CQI’s research on Quality Business Partners shows the gap isn’t technical. It’s behavioural. Here’s how the Everything DiSC leadership priorities help Quality Leaders flex across every style, and why culture is the real test.
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ISO 9001:2026 Changes: What I Got Wrong the Last Time I Led a Transition
As the organisation prepares for the upcoming ISO 9001:2026 changes, the lessons learned from the past transition serve as a valuable guide for navigating new challenges and ensuring a seamless integration of quality management into the business strategy.
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The Value of Quality Management is Integration
The Chartered Quality Institute’s research reveals that 91% of leaders see Quality Management as a valuable addition when integrated into strategic planning. It emphasises the importance of Quality Leaders adopting ten key attributes to enhance operational efficiency. The Quality Live Conference showcased discussions on AI and the evolving role of humans in Quality. Here are…
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Facipulation: Bridging Curiosity and Leadership in HSEQ
“Rethink: Curiosity” focused on the vital role of curiosity in HSEQ, distinguishing between psychological safety and trust, and highlighting the cost of a lack of curiosity. Key discussions emphasised the interplay between culture and behaviour, the importance of awareness versus autopilot in decision-making, and actionable strategies for fostering curiosity. Reflections and takeaways in this post
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Everything DiSC® Leadership Series: The Final Chapter
The LinkedIn Leadership Series explored the significance of behavioural understanding in effective leadership, highlighting follow-through and assertiveness as critical skills. It addressed the consequences of unfulfilled leadership promises and the pressure to conform in boardroom discussions.
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Everything DiSC® and Leadership Series: Week Two
The second week of the LinkedIn Leadership Series focused on four leadership themes using Everything DiSC®: the importance of intentional failure, the value of energy in leadership, the necessity of supportive mentoring, and the issue of conflict avoidance in governance. Each theme encourages leaders to enhance self-awareness and foster honest communication within their teams. A…
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Everything DiSC® and Leadership: What I’ve Been Exploring This Week
Last week, I ran a leadership series on LinkedIn, discussing key Everything DiSC® traits such as empathy, collaboration, accuracy, and action. The goal was to foster understanding of these traits in leadership practices. This post is about the traits covered in week one. Cohort later in the summer.
