Tag: Strategy
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How to: WOOP Your Project / Process Success
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment I share with you a tool called WOOP. Read on to see how to WOOP your project’s success
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How to: Make Your Quality Strategy Stick
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment I share how to make your Quality Strategy stick
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The CX Leader of the 21st Century
The Customer Experience Leader is a professional who posses a plethora of skillset. They tap in those skills depending on the situation they are in. In this post, I explore three skills and behaviours as explained by Jeff Sheehan in his book: Customer Experience Management Field Manual.
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How to: Set Your Quality Strategy in a New Project
Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governance. This instalment I share how to set your Quality strategy in a new project
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Quality 4.0 & Customer Experience
The Chartered Quality Institute (CQI) and Gartner’s research highlights the benefits of using Quality 4.0 to enhance customer experience. Quality 4.0 provides a modern framework to apply the core principles of quality into today’s businesses. It doesn’t seek to replace the 7 quality principles but augments them fittingly in current contexts, with case studies in…
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Resilience Through Risk Management
Building resilience through strategic management is a new report published by Project Management Institute highlighting the trends leaders must be aware of, and how businesses are looking to invest in AI to help analyse data. In this post, I share my review of the report and the key responsibility professionals have.
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The Evolution of PMOs, 4 mindsets or a hybrid of all?
Project Management Institute and PwC launched a new report called the Evolution of PMOs (Project Management Offices). ‘ Organizations are on a continuous journey to deliver greater value from project portfolios that continually grow in complexity and size, as the world’s economy becomes increasingly projectified. To improve project outcomes, many organizations are turning to value-based delivery…
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Global Project Management Job Trends 2023
Curious about the emerging trends impacting project talent? Global Project Management Job Trends 2023 report has a global breakdown.
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Bridging the Gap between Strategy Design and Delivery
A single resource page for all 10 principles of bridging the gap between strategy design and strategy delivery by Brightline Initiative and Project Management Institute
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Transforming Beyond the Crisis
SECURE: a framework to help leadership tackle crisis through 6 touch points and move their business from survival, into stabilisation, then surging out of the crisis.
the Q strategy 